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Home›Legal & Policy›Shipping & Delivery Policy
Pan-India Express Logistics

Shipping & Delivery Policy

Transparent shipping timelines, courier handling, and delivery information for orders placed on Zelton.

Estimated Delivery: 3 – 6 Business Days
Trusted Courier Partners (Delhivery)
100% Insured & Tamper-Proof Packaging
1

Shipping Coverage & Serviceability

Zelton ships across 20,000+ pin codes throughout India through reputed national logistics and courier networks including Delhivery. We do not process international shipments at this time; all services and transactions are strictly domestic within the territory of India and billed in INR (₹).

2

Processing & Dispatch Timeline

•Dispatch Window: Most in-stock orders are processed, quality-checked, and dispatched from our fulfillment facility within 24 to 48 hours (excluding Sundays and national holidays).
•Estimated Delivery Time: Metro cities typically receive deliveries within 2 to 4 business days. Non-metro and regional locations take approximately 4 to 6 business days.
•Live Tracking: As soon as your shipment is picked up by the carrier, an automated SMS, WhatsApp update, and email with the live Tracking AWB / URL are sent to your registered contact details.
3

Shipping Rates & Free Delivery

Prepaid & Standard Orders

We offer free shipping on prepaid orders and all purchases above ₹499 across India. Standard shipping rates (if applicable for specific low-value orders) are clearly displayed during checkout prior to payment.

Cash on Delivery (COD)

Cash on Delivery is supported for serviceable pin codes. Any nominal COD handling convenience fee will be transparently itemized at the checkout page before order confirmation.

4

Delivery Attempts & Address Accuracy

Our delivery partners attempt delivery up to three (3) times. If you are unreachable or the delivery address is incorrect/incomplete, the package may be returned to our warehouse (RTO). In case of prepaid orders returned to origin, our customer care team will contact you to confirm re-dispatch or issue a complete refund.

Questions Regarding Your Shipment?

If you need assistance with delayed deliveries, courier tracking, or address corrections:

Legal Business: ZeltonEmail: zelton456@gmail.comPhone: +91 9996646857